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Case Study - Computer Concepts Limited

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Case Study: COMPUTER CONCEPTS LIMITED | IT SERVICES Founded in 1990, Computer Concepts Limited (CCL) has grown into an award-winning provider of IT infrastructure and managed services for many of New Zealand's most recognized businesses. With strong growth both organically and through acquisitions, CCL has expanded from 200 to over 450 staff across eight offices in the last three years. CCL now helps more than 500 clients improve their business efficiencies and agility through its technology consulting and technical services. But, like any business going through rapid growth, CCL also identified opportunities for internal improvement — in particular, integrating mission-critical data between core business systems. CCL used point-to-point SQL scripts to get invoice and purchase order data from an Autotask IT service management application to its Microsoft Dynamics GP financials system. But the integration required regular maintenance and troubleshooting by a specialist whose skills were also needed in other areas of the business. "The SQL scripts were struggling to keep up with the amount of data we now needed to process," says Vicky Harvey, a CCL systems specialist. "Our SQL specialist was spending time every month maintaining the data feeds. It got to the point where we decided we needed an integration platform to build efficiency and eliminate the manual overhead." CCL found the answer to its integration needs with Dell Boomi. By deploying the Boomi integration platform, CASE STUDY – COMPUTER CONCEPTS LIMITED Market: IT Services Headquarters: Christchurch, New Zealand Founded: 1990 Customers: 500+ Business Goals: CCL wanted to automate invoice and purchase order integrations while building a foundation for continuous improvement in its best-of-breed IT environment. Integration Challenges: CCL needed to replace its integration framework based on SQL scripts that required monthly manual troubleshooting and maintenance. How Boomi Helped: Boomi's low-code, cloud-native platform lets developers rapidly build complex integrations and delivers real-time monitoring. Results: • Significantly reduced integration development times compared to legacy middleware • Minimized time spent on manual data management tasks for IT and finance • Gained capacity to seamlessly automate complex transactions New Zealand IT Provider Gains Breakthrough Efficiencies With Automated Integration Eliminating hours of manual work every month with Dell Boomi, Computer Concepts Limited is embracing cloud-native integration as a key component in its best-of-breed IT improvement initiatives.

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