Executive Briefs

Executive Brief - Transforming Student Experience in Australia

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Executive Brief – Higher Education-APJ | 1 The Australian higher education sector is under constant pressure to demonstrate value. Students today have more options than ever before. They can pick from universities, TAFE institutions, specialist colleges and online courses. To stay competitive, higher education institutions are modernizing and personalizing education experiences by equipping educators and students with the best possible tools and applications. The types of applications available for students and faculty are becoming as diverse as their curricula. New best-of- breed solutions for higher education range from student management systems (SMS) and learning management systems (LMS) to specialist software-as-a-service (SaaS) suites, including development platforms for artificial intelligence and data analytics. Moving to best-of-breed cloud applications provides faculty and staff with modern systems that support new degrees of productivity and collaboration. Done right, these digital transformation initiatives will improve the quality of education, streamline administrative processes, liberate funding for innovation and raise satisfaction levels across all stakeholders. And integration is at the center of these transformational efforts. Digital Transformation Takes Integration To support digital transformation, a mix of on-premise systems, cloud infrastructure and cloud-based platforms must be connected to one another. This network of integrated data and applications is the foundation for building a connected campus. Three key objectives for higher education institutions are: • Student experiences and outcomes • Recruitment and student lifecycles • Operational efficiency Each of these objectives can be greatly enriched by fast, flexible integrations across multiple applications and data sources. Student Experiences and Outcomes Universities aim to improve student services and enrich student portals with a range of online course materials, such as archived videos and podcasts, articles, lectures and tests. Portals often also supply social networking functionality, academic records, housing and dining information, health services data, payment histories, upcoming events and more. And self-service access over laptops, tablets and smartphones heightens engagement and helps students control their educational experiences. EXECUTIVE BRIEF– HIGHER EDUCATION Transforming Student Experiences Through the Connected Campus Australia's higher education institutions are rapidly modernizing their IT environments to meet the needs of tech-savvy students.

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