Case Studies

Customer Spotlight-UTS

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Speak with a Boomi integration expert View all customer stories at Learn more about how Boomi can help you integrate everything Copyright © 2019 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. This brief is for informational purposes only. Information in this brief was accurate at the time of publication in February 2018. Dell and EMC make no warranties — express or implied — in this brief. O'Connor says the iPaaS project brought cultural change to those groups. "A university is a very complex environment; we don't control all of the technology and we don't want to, but what we do want is to have a robust mechanism for moving data around the organization and making it available in a controlled fashion," he says. The end is in sight for the implementation project, but along the way, UTS also realized a handful of unexpected outcomes, from standing up several production APIs to integrating production applications. "We've hooked it up to our Amazon Redshift data warehouse – a few years ago, we moved our data warehouse to the cloud – so a really critical factor was getting that working with the whole Boomi ecosystem," O'Connor adds. "We're actually able to do more in that implementation project than we expected to do in the beginning, for no extra cost and no extra time we fit more in ... outside the scope of the original project, so this is a good story for us, which is fantastic," he says. Almost every project UTS now runs is cloud-based SaaS, but where that is not possible, official exemptions are required, O'Connor explains. He says UTS is currently around the 50/50 mark when talking cloud versus on-premise, noting that this percentage will continue to rise in favor of SaaS. "In the higher education space in particular, lots of the software markets are quite immature ... there's not a lot of options out there sometimes, and some of the options that are there are only on-premise," he explains. "Because of that, it's going to take time." The university has a handful of big projects in the pipeline, including ERP and learning management replacements. "We see it as playing a key role in opening up our data – actually, we want to open up our data to researchers, students, in new ways, get some innovation happening across the university," O'Connor adds. "We'll increasingly see IT saying yes to requests. In today's environment, you're never going to know the answers to everything; there are some areas we still need to explore before we go further. But we jumped and I think it was the right thing to do, and over time I think we'll start to reap the benefits from that decision," he says. About Dell Boomi Boomi, an independent business unit of Dell, quickly and easily unites everything in your digital ecosystem so you can achieve better business outcomes, faster. Boomi's intelligent, flexible, scalable platform accelerates your business results by linking your data, systems, applications, processes and people. Harnessing the power of the cloud to unify everything inside and outside of a business, Boomi gives more than 8,200 organizations the agility to lead the future. "Financial savings, while desired, weren't the main driver for a cloud shift. Boomi was selected due to its ease of use, as the university believed it would provide speed to market, which was of high importance." David O'Connor, Web and Applications Manager, UTS

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