Case Studies

Customer Spotlight - University of Technology Sydney

Issue link:

Contents of this Issue


Page 0 of 1

Teachers Mutual Bank | 1 The University of Technology Sydney (UTS) boasts 44,000 enrolled students, 300,000 alumni, around 4,000 staff members, and about 300 IT workers across three campuses in and around Sydney's Central Business District (CBD), all of which are receivers of services from the university. But unlike the other tertiary institutions around the country, UTS just celebrated its 30th birthday, and according to UTS web and applications manager David O'Connor, its youth breeds a somewhat "ambitious" environment, especially when it comes to IT. "We came to the conclusion that what we had in place wasn't going to cut it; we could no longer keep pace with the speed the university wanted to operate at," he explained. In mid-2016, the university started thinking about the technology architecture it had, and built out its Application 2020 Strategy, which O'Connor said is focused on cloud-based application platforms, simplifying the university's environment, and, over a number of years, pushing everything it can to cloud and software-as-a- service (SaaS)-based work. However, as UTS is a government-funded education institution, it needed to put a solid business case forward for change, especially when shifting everything from on to offsite. It also meant going to tender to find a solution that worked and a vendor to partner with. Favouring an integration platform as a service (IPaaS) solution, UTS selected Dell Boomi. Financial savings, while desired, weren't the main driver for a cloud shift, and O'Connor said Boomi was selected due to its ease of use, as the university believed it would provide speed to market, which was of high importance. "Integration has actually been a real pain point for us – lots of complaints about how long new applications take – it's been like that for years," O'Connor told journalists. "We have a reasonably big on-premise footprint in terms of integration, but we could never quite get it to where we wanted it to be despite lots of investment. We have a pretty comprehensive on-premise integration environment at the moment, and it does what it does reasonably well – but what we have isn't going to cut it in a cloud world," he said. With a heavy importance also placed on data, O'Connor said the university decided to bring its application integration team and its BI and data teams together under single management to address problems such as processes double handling. "For example, we had a single source system; we had two different teams taking data out, using different technology stacks, different processes, and depending on where it was going would guide who would do the work, and that's quite inefficient," O'Connor explained. UTS Charging Towards All-Cloud With Legacy Tech No Longer Making the Grade The university adopted a cloud strategy for the purpose of alleviating constraints, rather than reducing costs "The UTS implementation of Boomi went better than we could have expected... We finished on time, under budget, and even squeezed extra features in." David O'Connor, Web and Applications Manager, UTS Customer Spotlight – UTS

Articles in this issue

view archives of Case Studies - Customer Spotlight - University of Technology Sydney