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Case Study - Lee Company

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Case Study: BUILDING SERVICES | LEE COMPANY Lee Company has thrived as a robust economy drives demand for its building maintenance and construction services. Thanks to its excellent workforce and customer service, the Franklin, Tenn., company has posted double- digit revenue growth during the past five years. Founded in 1944, the $225 million company has expanded its workforce over the past three years by more than 50 percent, from 800 to 1,200 employees, the majority of them field personnel. That rapid growth, however, outstripped Lee Company's employee onboarding process. "Recently we've been hiring 60 or 70 people a month, but like every company in construction services, we must manage higher employee turnover than most other industries," says Chris Reaves, Lee Company's IT manager. "As a result, onboarding is critical to our business, but the IT portion of onboarding, creating new hire accounts, has been a challenge with a lot of manual processes. Even a simple mistake such as misspelling a name would cause all kinds of complications and extra work to fix." Manual data entry involving multiple onboarding forms, applications and accounts wasn't just a pain for hiring managers, HR personnel and the IT team. It was hurting the initial employee experience at Lee Company, proud winner of a 2018 Top Workplaces award from The Tennessean newspaper. Smoother, faster IT account creation to onboard new hires became a top priority for Lee Company amid a labor shortage affecting the construction services industry nationwide. But the fast-growing enterprise found an easy answer to its IT account set-up challenges with Dell Boomi. CASE STUDY – BUILDING SERVICES Market: Building Services Headquarters: Franklin, Tenn. Founded: 1944 Customers: 1,200 Employees: 1,200 Business Goals: Eliminate slow manual processes and deliver a faster, easier onboarding experience for new hires and Lee Company managers. Integration Challenges: Rapid growth and hiring of up to 70 individuals per month introduced the need for automated data synchronization. How Boomi Helped: Lee Company has streamlined onboarding by connecting applications and synchronizing data using Boomi Integrate and Master Data Hub as part of the Integration Accelerator for Workday and Active Directory. Results: • Reduced onboarding time from days to just five minutes • Adopted remote onboarding vs. in-person visits to headquarters • Greatly shortened integration development project times • Expanded Boomi use to address multiple additional integration needs across organization Lee Company Streamlines IT's Involvement in Employee Onboarding With Boomi Accelerator The fast-growing building services and construction firm has reduced the amount of time IT spends on setting up accounts for new hires from days to minutes, improving employee productivity and the new hire experience

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