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Case Study-Easterseals

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Case Study: HEALTHCARE | EASTER SEALS In a remarkable story of the power of the cloud and digital transformation, some much needed help for healthcare in the United States has come from an unlikely source. By partnering with Dell Boomi, the Bay Area non-profit that's changing the way the world defines and views disability by making profound, positive differences in people's lives has pioneered a model for how to build the digital infrastructure for highly efficient, scalable, flexible, and, most importantly, effective healthcare networks. By using Boomi to tie together and orchestrate the exchange of data among a group of cloud-applications and enterprise information systems, the affiliate of Chicago-based Easterseals created both a state-of-the- art digital healthcare information system and a behavioral health provider network that's now managing 7,000 practitioners and $180 million in billings. Most remarkably, Easterseals Bay Area (ESBA) did this practically overnight, transforming from a traditional charity relying on donations and grants to running one of the largest behavioral healthcare networks in the country. A New Law and a New Healthcare Network The story of this transformation began in 2012 when a new California law required healthcare insurers to cover behavioral health treatment for individuals with autism or other pervasive developmental disorders. Customer Profile CASE STUDY – HEALTHCARE Market: Healthcare Headquarters: Walnut Creek, Calif. Founded: 1927 Annual Billings: $180 million Practitioners in Network: 7,000 Business Goals: Dramatically scale capacity to support behavioral healthcare service needs for children and adults in the greater San Francisco, Calif. region. Integration Challenges: Build a fully secure, digital information system that is compliant with HIPAA, the HITECH Act, and California regulations. How Boomi Helped: Connected and orchestrated data from various internal and external applications and healthcare information systems, while providing the visibility, control and automation for managing clinical and business operations. Results: • Radically improve the quality of its data • Increased the visibility and control of patient care • Deliver transparency across the patient-care lifecycle • Improve the efficiency of data sharing • Rapidly develop custom applications, such as a mobile invoicing app • Reduce the error rate for the administrative tasks required of therapists Boomi Helps Easterseals Bay Area Transform Into a State-of-the-Art Healthcare Network Anticipating a dramatic increase in patient referrals, Easterseals Bay Area turned to Boomi to quickly build out a digital infrastructure to support the organization's focus on leading the way to ensure individuals and families affected by disabilities can live, learn, work and play to their full potential

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