Do your employees spend significant time re-entering and maintaining customer and order information in multiple systems? Are order details such as requested products or services, pricing, and quantities frequently incorrect? Does confusion ever arise regarding customer status or financial standing? Would your Sales and Support teams benefit from having a single dashboard of complete customer data to answer status and billing inquiries from customers?
If you answered “yes” to any of the questions above, your organization may want to consider integrating NetSuite ERP with Salesforce CRM.