To launch fintech offerings and attract new customers, Teachers Mutual Bank created an omnichannel customer experience, reducing integration time by 90 percent.
Teachers Mutual Bank (TMB) is one of Australia’s largest mutual banks, with more than 193,000 members and nearly AU$5 billion in assets. To stay competitive and grow its membership, TMB knew that digital transformation would be required — which meant replacing custom coding for integrations and adopting new technology.
TMB turned to Dell Boomi to help it:
- Streamline banking operations
- Create APIs that could connect its CRM system to more points across the business, including business process management toolsets
- Take advantage of its newly created customer data warehouse
Read our case study to find out more details and learn how the Boomi Platform helped transform TMB’s digital business strategy.