By integrating key applications, biotech innovator gets its employees up to speed on Day One, creating a superior worker experience and driving operational efficiencies.
Rapidly and securely onboarding new full-time and contract personnel is critical for biotechnology innovator Moderna Inc., which employs hundreds of scientists and clinical specialists in a tightly controlled R&D environment.
Streamlining error-prone and time-consuming manual onboarding and user provisioning became a priority as company grew its workforce to more than 800 full-time employees plus dozens of contractors. The company had the tools in place to achieve that goal: Boomi and a ServiceNow IT service-management application.
Moderna needed to integrate ServiceNow with systems including Workday for HR, SAP for enterprise resource planning, SAP SuccessFactors for learning management, and Microsoft Active Directory for identity management. The company had already used the Boomi Integration and Master Data Hub services in multiple use cases, including budgeting and service provider payments, and a migration from NetSuite to SAP. IT leaders saw that Boomi, a longtime ServiceNow partner, would also be ideal for the onboarding project.
Moderna's Boomi implementation ensures full-time and contract workers are quickly equipped with laptops, badges, and appropriate access to systems and labs. That’s improved employee productivity from the first day, and boosted the morale of employees and managers.
With Boomi and ServiceNow, Moderna:
- Eliminated hundreds of hours in manual onboarding. This also freed HR, help desk, and hiring personnel to focus on higher-value work
- Created superior employee experiences that drive long-term retention
- Minimized errors and risk with accurate and consistent personnel data
Moderna has also strengthened security in offboarding. Boomi automatically deprovisions departing employees so they can’t access sensitive data, applications, and labs. With Boomi integration, Moderna is efficiently and securely managing the full employee lifecycle.
"The combination of Boomi and ServiceNow is awesome. We’ve been able to streamline onboarding and eliminate hundreds of hours of manual work each year while improving productivity and creating positive employee experiences."
— Lara Moritz, Senior Manager, Process and Integration, Moderna