Boomi Makes Eve Sleep’s Customer Service Dreams Come True

U.K.-based Eve Sleep automates unwieldy manual processes with Boomi, perfecting its ordering system and boosting efficiency.

With Boomi, the sleep wellness company was able to:

  • Use NetSuite ERP to streamline supply chain management, align with the company’s CRM, and sync its website and inventory.
  • Tackle its long-standing challenge of unwieldy and resource-draining business processes, and get its systems to deliver from the start.
  • Move from clunky, manual processes to automated ones, eliminating inefficiencies and shortening the resources needed for basic administrative tasks.

"Boomi helped us score some big wins and improve everything from customer call resolutions to delivery times. Now, with easier access to information and data, we can offer our customers a better, more streamlined experience."

— Steve Davies, Operations Director, Eve Sleep

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