Ammex Automates Its Customer Experience, Processes 4X More Orders in 12 Months

Leading wholesale supplier of disposable gloves automates repetitive tasks, synchronizes customer data across cloud-based applications, and delivers a streamlined customer experience through ecommerce channels

Ammex wanted to improve the experience of its wholesale customers, which required modernizing its technology platforms.

The company evaluated Mulesoft, Talend, eOne Solutions SmartConnect, and TIBCO Scribe. Ultimately, it selected Boomi based on its confidence that the Boomi team best understood Ammex’s integration challenges.

In its first year with Boomi, Ammex achieved a 4X growth in the number of orders processed. With Boomi, Ammex was also able to:

  • Provide more options through ecommerce channels for placing orders
  • Support 24/7 self-service access to order status and order history
  • Give its customer services team access to accurate, up-to-date customer records across multiple systems

"With the increase in demand for our products due to COVID-19, it’s even more important to our core values that we allocate our inventory as fairly as possible and Boomi automation is helping us accomplish that."

— Mike Cartwright, Vice President of IT, Ammex

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