ACS integrates key applications including CRM and ERP systems to improve patient care and enable DIY fundraising
The American Cancer Society (ACS) is a 100-year-old organization and the nation’s largest voluntary public health organization. It has played a role in nearly every cancer breakthrough in recent history. But its IT organization had old legacy systems that were hindering its ability to digitally transform.
ACS needed to get an enterprise-wide understanding of its data so that it could give all constituents, including volunteers, caregivers, patients, and event managers, real-time access to relevant information. The organization needed an integration platform that could:
- Enhance its Service Match digital business service to pair more patients with drivers
- Connect data sources to deliver a single view of patients to improve care delivery
- Facilitate digital interactions with its constituents by leveraging consistent data
With Boomi, ACS was able to quickly integrate Salesforce and NetSuite, giving volunteers, patients, caregivers, and event managers better access to real-time data. Boomi helps ensure that revenue and expense information for fundraising events managed in NetSuite is consistent with fundraising event data managed in Salesforce.
"Boomi enables our volunteers and patients to get better access to information than ever before. It’s helping us extract more value from our data in real time to better serve our constituents."
— Kenny Oxler, VP of Enterprise Systems Planning & Development, American Cancer Society