Get on Point With Onboarding

May 5, 2020 Karen Kennedy-Milne

First impressions count, especially when you’re starting a new job. Day one should be exhilarating, energetic, maybe a little nerve-wracking — a whole spectrum of feelings rolled into one. What it shouldn’t be is boring. Or frustrating.

Yet all too often that’s the experience of new hires as they sit at their desk waiting for computers, email accounts, and passwords.

It’s not just employees who feel frustrated. Managers, keen to get a new hire up and running, must deal with annoying delays. And spare a thought for administrators and IT, who are tasked with pulling together disconnected processes from one week to the next.

The numbers spell it out. In response to a ServiceNow survey, more than one-third of respondents said that five to 10 departments are involved in employee onboarding, and it takes a manager 10 or more interactions to get ready for an employee’s first day on the job. That’s an enormous amount of effort that could be better spent elsewhere.

Join Boomi and Public Technology for a webinar on May 19 at 11 a.m. GMT to hear from leaders within local government who have implemented successful shared service projects. Register today.

The Offboarding Dilemma

It’s not just inefficient onboarding that’s expensive and time consuming. Mismanaged offboarding can be equally detrimental. Consider the security risk of an ex-employee who still has access to your networks. Are you certain that passwords can be changed and access to applications can be revoked in a timely manner?

Inefficient offboarding is also expensive. As employees come and go, can you restrict the volume of idle licenses and unused storage? What about hardware? Can you audit, wipe and then redistribute expensive devices? In some cases, the owners of key business systems may not even know an employee has left until days or even weeks later. In some cases, the information is never updated.

All this has an impact on efficiency and morale at a time when institutions, especially in the public sector, are challenged to do more with less. In short, the more streamlined your onboarding and offboarding, the greater the opportunity of boosting employee productivity and improving your technology return on investment.

From Siloed to Seamless

How do you turn a process with dozens of touchpoints and admins into a faster, structured onboarding and offboarding process? Boomi Onboarding Solution Accelerator uses cloud technology to integrate multiple onboarding tasks into a seamless workflow that can be managed by one or two administrators rather than the dozen or so individuals required today.

It’s also highly adaptable to most technology infrastructures, accommodating both cloud and on-premise applications in a hybrid IT environment. Critically, it includes an automatically maintained data repository that provides a ‘single version of the truth,’ preventing the fragmentation of employee identities across inconsistent data silos.

There’s more to this than integrating and accelerating existing workflows. Boomi Onboarding Solution Accelerator opens the door to more creative and engaging employee experiences once you know that you’re enhancing a seamless process, rather than adding complexity. It also insulates public sector organizations from the cost and risk associated with offboarding, including security, unused software licenses, and idle devices.

If you'd like to learn more, please join us for a webinar with Public Technology on May 19, where we will discuss some of the most successful shared service migrations in local government. You'll hear from leaders within local government who have implemented successful shared service projects, outlining the practicalities of implementing shared services for public sector organizations.

Join Boomi and Public Technology for a webinar on May 19 at 11 a.m. GMT to hear from leaders within local government who have implemented successful shared service projects. Register today.

 

About the Author

Karen Kennedy-Milne is local government & healthcare principal, UK public sector, at Boomi.

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